Privacy Notice
Last updated: July 2026
At RelationWise, we are committed to protecting your privacy and handling your personal information with care, integrity, and respect. This Privacy Notice explains what information we collect, how we use it, and your rights regarding your personal data.
Who We Are
RelationWise is the Christian ministry of The Flow Collective Ltd, equipping couples, churches, and Christian organisations with biblically grounded resources, events, and coaching to help marriages flourish.
If you have any questions about this Privacy Notice, please contact us:
Email: hello@relationwise-ministries.com
What Information We Collect
We may collect personal information when you:
- Contact us through our website
- Register for an event or workshop
- Subscribe to our newsletter
- Download a free resource
- Enquire about coaching or church partnerships
This information may include:
- Name
- Email address
- Telephone number (where provided)
- Church or organisation (if applicable)
- Any information you choose to share with us
We also collect anonymous website usage information through cookies and analytics.
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide the resources or services you have requested
- Send newsletters and ministry updates if you have subscribed
- Process event registrations
- Communicate about coaching, workshops, or church partnerships
- Improve our website and resources
- Meet our legal obligations
We will never sell or rent your personal information.
Our Legal Basis
Under UK GDPR, we process your personal information because:
- You have given us your consent
- It is necessary to provide a service you have requested
- We have a legitimate interest in operating and improving our ministry
- We are required to do so by law
Email Updates
If you subscribe to our newsletter, we will occasionally send:
- Marriage encouragement
- Biblical reflections
- Relationship insights
- Information about events, resources, and new courses
- Ministry updates
You can unsubscribe at any time using the link included in every email.
Coaching Enquiries
If you enquire about coaching, the information you provide will only be used to respond to your enquiry and, where appropriate, arrange coaching sessions.
Information shared during coaching is treated confidentially, subject to legal or safeguarding obligations where disclosure may be required.
Cookies
Our website uses cookies to:
- Ensure the website functions correctly
- Understand how visitors use the website
- Improve the user experience
You can manage or disable cookies through your browser settings.
Third-Party Services
We use trusted third-party providers to help us operate our ministry, including services such as:
- WordPress
- MailPoet (email newsletters)
- Google Analytics
- Google Search Console
- Payment providers (where applicable)
- Video conferencing platforms for online meetings
These providers process personal information in accordance with their own privacy policies.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
How Long We Keep Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Restrict or object to processing
- Withdraw consent where processing relies on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Us
If you have any questions about this Privacy Notice or how we handle your personal information, please contact:
RelationWise
The Flow Collective Ltd
hello@relationwise-ministries.com